Data Deletion

Choose what to delete

To delete data associated with PixelSeed mobile apps and games, follow the steps below for the location where it is stored. Deleting an app from your device does not automatically erase data held by us or external services.

• Local progress and settings: use the device instructions below.
• Support correspondence or personal data held by us: request deletion by email.
• App accounts, cloud data and external SDK records: use the relevant deletion process or contact us.

Data stored on your device

Use your operating system’s app-data controls to remove locally stored progress, settings and temporary data. Menu labels vary by device and OS version.

Android

Clearing the cache alone does not remove all app data.

You may be unable to recover progress and settings after deletion. Copies in cloud or backup services and records in external accounts must be managed separately; synchronization may restore data.

Request personal data or account deletion

To request deletion of personal data or account data held by us, email pixelseed@pixelseed.co.kr. If your app offers an in-app account deletion option, you may use it. You can still ask about deletion of personal data held by us even when an app has no account feature.

What to include

• The app or game name, platform (Android or iOS), and app version.
• The data or account you want deleted and the details of your request.
• Only where applicable, your player ID or the email address used to sign in.

Do not send passwords, identity-document copies or full payment card details. If more information is needed to verify your request, we will explain the minimum information required.

Processing and retained information

After verifying your request, we will identify data we hold or control and the available scope of deletion, then explain the outcome or any further steps. Requests are handled within the time limits required by applicable law. If verification or an extension is needed, we will explain why and what happens next.

Deletion may be limited where a legal retention duty or another lawful ground applies. In that case, we will explain the relevant items, reason and retention period and retain only what is necessary. Not all records can necessarily be erased immediately or recovered after deletion.

External services and advertising or analytics data

Our Privacy Policy lists Google Play Services, AdMob and Google Analytics for Firebase. Data independently controlled by these providers may be subject to their own policies and deletion processes. Uninstalling an app or changing advertising-ID settings does not itself erase every record already collected.

If you are unsure who controls the data, contact us. We will explain the process for data we control and, where relevant, direct you to the external provider’s process.

Purchases, subscriptions and contact

If you use an app that offers paid items or subscriptions, a data or account deletion request is separate from a refund request or subscription cancellation. For applicable billing issues, check the store where you purchased or contact us below.

pixelseed@pixelseed.co.kr